Quality Manager

Quality Managers are responsible for the administration and management of all aspects of the plant’s quality program for all containers working through the plant quality, production, and logistics personnel. The responsibility includes management of internal / external relationships relative to quality (including supplier, customer, and regulatory compliance), management of internal quality control systems, process critical control points, and quality performance improvement and awareness. As a member of the Plant’s management team the Quality Assurance Manager also has shared responsibility for overall Plant operations, especially safety and efficiency. Primary duties of a Quality Manager include:

• Understands, follows and enforces all established safety, health, quality GMP and Company policies, procedures and recognized practices.
• Understands, follows and enforces all established policies, procedures and recognized practices.
• Understand and interpret customer requirements; convert into manufacturing requirements (define necessary inspection and critical process points and required methodologies).
• Customer complaint response and tracking: Monitor complaint type and frequency to verify effectiveness of corrective actions.
• Define, implement and monitor the systems required to ensure compliance (GMP’s, required certifications, sanitation, and customer audit requirements).
• Work as required with Engineering, Sales, and Customer Service in completing the above responsibilities.
• Work with suppliers as required, defining customer and plant requirements and ensuring conformance.
• Assessment and development of operating procedures and controls for all automatic inspection devices.
• Define, develop, train, implement and monitor process control points and make necessary improvements for defect elimination.
• Regularly communicate customer issues and overall plant quality performance to management, staff, and plant personnel.
• Hire, train, and direct the daily activities of the plant quality staff.
• Continued evaluation of procedures, in all areas of responsibility for the best practices, particularly in the areas of Safety and efficiency.
• May be responsible for special projects related to other functional areas.
• 0-25% travel may be required.