This position is a full-time role in the MBTA Maintenance of Way department with an annual salary of $135,000. Located in historic Boston, MA, the Deputy Director will assist the Director of Maintenance of Way in providing oversight to approximately 350 employees.
Primary Duties & Responsibilities
Responsible for the ongoing enhancement of the customer experience through the oversight and direction of all activities associated with the repair, maintenance and modification of all track infrastructures.
Supervise in a heavily unionized environment and through Superintendents, Supervisors and
Forepersons all maintenance, engineering and administrative staff responsible for the inspection, maintenance, repair, modification, design, installation and all other activities associated with the track infrastructure.
Review all specifications and RFPs associated with the selection of consultants and/or vendors for services and materials related to track infrastructure maintenance, repairs and modifications.
Ensure all crews have received the proper training to operate necessary manual and motorized equipment and vehicles.
Review all submittals from contractors and/or vendors and participate in the selection process.
Establish and monitor annual preventative maintenance schedules to be implemented by field staff.
Establish project goals and monitor progress to ensure the efficient and timely use of department resources.
Manage and coordinate any investigations into systems failures and the implementation of corrective actions.
Provide updates as needed to the Senior Director - Engineering & Maintenance on project and maintenance activities.
Monitor all capital spending for the department.
Develop strategic plan for capital needs and preventative maintenance.
Ensure the availability and deployment of support to Service Performance divisions during emergencies and other service disruptions.
Ensure all inventory, equipment, facilities and materials under their control are protected and maintained and stored in a safe operating condition.
Participate in the development and management of the department's annual operating and capital budgets ensuring sound fiscal oversight of all resources.
Work with the Office of Administration to review and assess staffing needs. Participate in all phases of the recruitment and selection of employees for the department.
Ensure the department's compliance with Authority policies and procedures, including compliance with all applicable safety standards, discipline processes, and mandated trainings.
Establish and maintain sound union/management relations while upholding the right and interests of management and adhering to collective bargaining agreements.
Respond, directly or through other, and/or report to work for emergencies, extreme weather conditions, or any other abnormal conditions that impair service or the safety of service, twenty four (24) hours per day, seven (7) days per week.
Drive a company or personal vehicle to visit work sites to assist at emergencies, service disruptions, and/or other events as needed.
Uphold the rights and interests of the Authority while building and maintaining an effective relationship with employees.
Assist in the management of the workforce by ensuring the fair and consistent application and strict adherence to the rules, regulations and collective bargaining agreements (if applicable) and policies of the Authority including the EEO, Anti-Discrimination, Anti-Harassment and Anti-Retaliation policies.
Perform related duties and projects as assigned.
Bachelor's degree in Civil Engineering or related field from a accredited institution.
Ten (10) years of experience with all aspects of the inspection, maintenance, repair, upgrade, design, and/or construction of rail track structures for a public transit provider or other transportation industry.
Four (4) years of experience in supervising and managing personnel responsible for the inspection, maintenance, repair, upgrade, design and/or construction of rail track structures in a unionized environment.
Have excellent analytical, problem solving, planning, and interpersonal skills.
Ability to provide internal and external customers with a courteous and professional experience.
Experience developing monitoring operating capital budgets.
Experience making presentations as needed to executive management staff and regulatory agencies.
Ability to pass: Background screenings, and the Criminal Offender Record Information (CORI) check, background screenings, and the MBTA's medical requirements and a physical examination, a drug and alcohol screenings.
Ability to handle sensitive and confidential information in an appropriate manner.
Have excellent customer service and conflict resolution skills.
Have a satisfactory work record including overall employment, job performance, discipline and safety records. For internal candidates, the aformentioned applies to the two(2) years immediately prior to the closing date of the posting. Infractions and/or offenses occurring after the closing date of the posting and before the filling of the vacancy may preclude a candidate from consideration.
The ability to work any and all shifts and/or locations as assigned or directed.
Ability to respond to emergencies and other service disruptions twenty four (24) hours a day seven (7) days a week.
The ability to supervise and work effectively with a diverse workforce.
High school diploma or equivalent (G.E.D.) from an accredited institution with the ability to comprehend, communicate and respond to instructions, orders, signs, notices, inquiries, etc. in English.
Twenty (20) years of experience with all aspects of the inspection, maintenance, repair, upgrade, design, and/or construction of rail track structures for a public transit provider or other transportation industry may be substituted for the degree requirement.
Eight (8) years of experience in supervising and managing personnel responsible for the inspection, maintenance, repair, upgrade, design and/or construction of rail track structures in a unionized environment
A Master's degree in Civil Engineering from an accredited institution.
A Professional Engineering License (PE)
The MBTA/MASSDOT is an Affirmative Action/Equal Opportunity Employer.
Internal Number: 20-17827
About Massachusetts Bay Transportation Authority
The Massachusetts Bay Transportation Authority, often referred to as the MBTA or simply The T, is the public operator of most bus, subway, commuter rail and ferry systems in the greater Boston, Massachusetts, area. The MBTA is the largest transit provider in New England, and the fifth largest in the country. The MBTA directly operates or contracts out for service using eight different modes: heavy rail, light rail, bus rapid transit, local/express bus, trackless trolley, commuter rail, commuter boat, and paratransit. In Boston, 55% of all work trips and 42% of all trips into downtown are made by transit. The MBTA district is made up of 175 communities with a total population of 4.7 million. Almost three-quarters of all Massachusetts residents live within the MBTA service area.