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Moffatt & Nichol

Raleigh, North Carolina

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NOV

Houston, Texas

The Hong Kong Polytechnic University, Department of Industrial and Systems Engineering

Hong Kong, Hong Kong, China

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Mason County PUD No 1

Shelton, Washington

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Metrolink

Pomona, California

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University of Nevada Las Vegas

Las Vegas, Nevada

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Nemera

Buffalo Grove, Illinois

The Hong Kong Polytechnic University, Department of Industrial and Systems Engineering

Hong Kong, Hong Kong, China

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Emtec Consulting Engineers

Ronkonkoma, New York

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Rural Innovation Strategies

Santa Fe, New Mexico

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The Dyson Corporation

Painesville, Ohio

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Michigan Department of Environment, Great Lakes, and Energy

TBD, Michigan

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Tampa Bay Water

Clearwater, Florida

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USC Marshall - Data Sciences and Operations

Los Angeles, California

The United Network for Organ Sharing

Richmond, Virginia

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Nemera

Buffalo Grove, Illinois

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Unirac 1411 Broadway Boulevard NE Albuquerque NM 87102-1545 USA

Albuquerque, New Mexico

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Northern Wasco County PUD

The Dalles, Oregon

Caldwell Partners

San Antonio, Texas

BlackLocus, a Home Depot Company

Austin, Texas

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ARUP

Seattle, Washington

City of Garland

Garland, Texas

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Chief Customer Experience Officer
PURPOSE OF POSITION The Chief, Customer Experience Officer will oversee the strategic planning, development, and implementation of the SCRRA’s communication and marketing plans, campaigns, and activities to align with the Agency’s vision and goals. This position will be responsible for bringing the Agency’s message to the public, driving public awareness, and increasing ridership. Additionally, this position will provide oversight and leadership for SCRRA’s Customer Experience Unit, which includes Customer Relations. DISTINGUISHING CHARACTERISTICS This job description is not part of a job series. SUPERVISION EXERCISED AND RECEIVED Receives general oversight from the CEO and Board of Directors.


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