Description

R_314878 Head of Construction Claims

We are seeking a talented individual to join our Construction team at Marsh. This role will be based in London. This is a hybrid role that has a requirement of working at least three days a week in the office.

The Marsh Specialty Construction and Surety Practice is the London market's largest specialty broker servicing all aspects of the construction, engineering and infrastructure sector.

Our client base includes the world's leading construction and engineering companies as well as Infrastructure Investment funds who are looking to expand or improve their portfolio of operational assets. Clients are Tier 1 contractors, developers and project owners.

This role is reporting to the practice CEO and working closely with the Head of Specialty Claims. The wider Construction team has 175 colleagues located in 5 UK locations manage every aspect of our clients' insurance and risk management needs.

We will count on you to:

• We are looking for a technically focused, experienced claims professional to lead a strong and knowledgeable team of 20 experienced Claims Advocates.
• Assisting clients, other claims professionals and placing colleagues throughout the organisation.
• Hands-on proactive claim management, problem solving and designing settlement strategies for clients to achieve the optimal claim solution in the most challenging coverage situations.
• More broadly the role involves managing and developing Claims Advocates at various levels of experience and in multiple locations.
• Assisting and supporting Client Executives in retaining existing clients by ensuring delivery of a first class claims service and winning new clients by participating in client pitches and articulating our claims proposition as a market differentiator.
• Representing the UK Construction Practice on various claims committee across Marsh Specialty

What you need to have:

• Leadership skills and experience including strategic vision
• Experience of handling complex and contentious claims in this sector
• Knowledge of construction insurance including property, engineering, casualty and PI is an important requirement for this role
• Existing relationship with major market Insurers and knowledge of their products

What makes you stand out?

• Understanding and knowledge of P&L management and budgetary control
• Strong inter-personal and communication skills
• Excellent negotiation skills and ability to develop claim strategies

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

nd their advisors on queries and policy coverage discussions with advanced complexities in order to support smooth review of claims for clients.

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world's top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at [email protected].

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.