Description

Department:

12339 Enterprise Corporate - IAS Architecture

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

Business hours Monday - Friday 8 am - 5 pm

Remote position

Pay Range
$37.50 - $56.25

Major Responsibilities

• Administration of ServiceNow Knowledge Base and Service Catalog

• Configure out-of-the-box workflows and create/ maintain custom workflows in ServiceNow

• Configure application related fields, forms, views, email notifications, acceptance roles and access controls

• Integrate ServiceNow application(s) with third party systems/applications via APIs

• Assists with researching and resolving technical problems

• Based on customer requirements, formulates/defines systems scope and objectives

• Researches , develops, codes or modifies architecture components that are well designed, efficient and conform to architectural standards

• Analyzes system requirements and existing business processes and information systems. Participates in business process reviews

• Develops automation techniques to enable end-user content publishing and communicating with existing content management systems

Minimum Job Requirements

Education

Bachelor's degree (or equivalent knowledge) in Computer Science or related field

Certification / License

ServiceNow Fundamentals Certification

Work Experience

Typically requires 3 years' experience with ServiceNow in development of workflows, custom web services, custom notifications, assessments, custom apps.

K nowledge / Skills / Abilities

• Administration of ServiceNow Knowledge Base and Service Catalog

• Configure out-of-the-box workflows and create/ maintain custom workflows in ServiceNow

• Configure application related fields, forms, views, email notifications, acceptance roles and access controls

• Integrate ServiceNow application(s) with third party systems/applications via APIs

• Assists with researching and resolving technical problems

• Based on customer requirements, formulates/defines systems scope and objectives

• Researches , develops, codes or modifies architecture components that are well designed, efficient and conform to architectural standards

• Analyzes system requirements and existing business processes and information systems. Participates in business process reviews

• Develops automation techniques to enable end-user content publishing and communicating with existing content management systems

Physical Requirements and Working Conditions

• This position requires travel, therefore, will be exposed to weather and road conditions.

• Operates all equipment necessary to perform the job.

• Exposed to a normal office environment.

• Must have ability to use a computer the majority of the day

Preferred Job Requirements

Education

Bachelor's degree (or equivalent knowledge) in Computer Science or related field

Certification / License

ServiceNow Fundamentals Certification

Experience

Typically requires 3 years' experience with ServiceNow in development of workflows, custom web services, custom notifications, assessments, custom apps.

Knowledge / Skills / Abilities

• Administration of ServiceNow Knowledge Base and Service Catalog

• Configure out-of-the-box workflows and create/ maintain custom workflows in ServiceNow

• Configure application related fields, forms, views, email notifications, acceptance roles and access controls

• Integrate ServiceNow application(s) with third party systems/applications via APIs

• Assists with researching and resolving technical problems

• Based on customer requirements, formulates/defines systems scope and objectives

• Researches , develops, codes or modifies architecture components that are well designed, efficient and conform to architectural standards

• Analyzes system requirements and existing business processes and information systems. Participates in business process reviews

• Develops automation techniques to enable end-user content publishing and communicating with existing content management systems

DISCLAIMER

All responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

This job description in no way states or implies that these are the only responsibilities to be performed by an employee occupying this job or position . Employees must follow any other job-related instructions and perform any other job-related duties requested by their leaders

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

Develops, tests, maintains, and supports ServiceNow software solutions. Analyzes and troubleshoots moderately complex software problems and provides solutions to overcome these problems using the latest technologies. Participates in the needs analysis, specification, acquisition, design, development, and maintenance of departmental and enterprise-wide applications. Provides recommendations for application, system improvement and architecture.